You may be surprised on the amount of money that is wasted when you have non-performers in your business. With businesses feeling the economic crunch, it is important to be able to recognize those who are hard workers, and those who are only costing you money. There are many reasons why eliminating the non-performers in your business is a smart business move.

Here are some reasons why you should not keep the non-performers in your company:

1. They Cause Bad Customer Service - If you have a non-performer in your place of business, their attitude is going to show to your clientele. The non-performers won't feel impelled to give good customer service and often don't want to do anything to help the company. Your clientele doesn't want to deal with someone who is not catering to their needs, especially when they are buying from you. As the business owner, you must address these issues before your clientele starts using your competitor(s).

2. They Cost You A Lot Of Money - When a non-performer is not doing his or her job, it is costing you money and productivity. Plus, you may be missing out on gaining new clientele too. Having the employee that works hard and gets the job done, is what will help your business grow and to be more competitive. It is your responsibility as a leader, manager, owner, etc... to keep productivity high and the employees focused on the company goals.

3. They Bring Down Morale - Because the non-performer is not doing his or her work; it often means that someone else has to complete the tasks. This causes frustrations amongst the employees and causes the morale to decrease. Having a decrease in employee morale can lead to lower productivity and means that you have the potential for creating more non-performers. This needs to be avoided at all costs. If it is not dealt with, you can risk losing employees and clientele.

When you have non-performers eliminated from the payroll, your business can grow and prosper. Non- performers in your business are a plague to your bottom line. As a business owner, it is your responsibility to get to know your employees, keep them focused, productive, and to keep others from becoming a non-performer.

Non-performers will only decrease your chances to increase your revenues for your business. With the morale that is lost, the money that is wasted, and the poor customer service provided, these non- performers can really hurt your business if you don't take action.

Build a company of top performers by eliminating the poor performers and keeping everyone goal orientated.

What gets measured gets done!

Copyright protected, Sorrell Associates, LLC all rights reserved worldwide. ©Gary Sorrell - www.NewsletterVille.com

Managers, please understand that employees fall into one of these five profiles...what are the risks and costs for keeping level 1 and 2's? There is some value in level 3 and 4's, but level 5 "Problem Eliminators" can save you money!

Note: Do not keep level 1 or 2 performers

Level 1: Problem Avoiders
Inherently blind to or in denial of problems right in front of them. This is especially true if they created it. They do not want to be associated with anything that could hurt their reputations.

Level 2: Problem Identifiers
Like Avoiders, they can see there is a problem, but do not think it is their responsibility to do anything about it, because the problem does not overtly affect them and they have their own problems to deal with.

Level 3: Problem Reporters
Can see there is a problem, but want someone else to deal with it. After all, they may not have created it and they may think they are not required or paid enough to fix it.

Level 4: Problem Solvers
The hero (white knight), they are eager to solve the problems that pop up. They often have good intentions and mean to be helpful, but in reality, they think that they saved the day and you are lucky to have them. It is good to have problem solvers, but do not let them stop until the cause of the problem has been eliminated.

Level 5: Problem Eliminators
Anticipates and addresses problem situations before they become a crisis. They examine the root cause of a problem and they address the issues and implement actions to prevent the problem from reoccurring.

Written by Bill Maloney and adapted with permission. Copyright protected worldwide. All rights reserved

Busy professionals with a strong desire to achieve sometimes fall into slumps which can destroy creative drive. Do your best to avoid these slumps by accepting that you cannot do everything. Delegate responsibilities to others qualified to perform the task. They should share your goals for success.

· Be a lifetime learner - Don't assume you've learned all you need to know. Have a plan for personal growth and work on challenging goals in all areas of your life.

· Be proactive - Solve problems before they occur. Carefully plan procedures to prevent problems and proper handling in the event they do happen.

· Communicate your goals and let others know how they can help you achieve them. Listen carefully to information they provide you.

People often say that motivation doesn't last. Well, neither does bathing - that's why we recommend it daily.
~ Zig Ziglar

Life is like a ten-speed bike. Most of us have gears we never use.
~ Charles Schulz, Cartoonist

There is nothing so useless as doing efficiently that which should not be done at all.
~ Peter Drucker

Only those who dare to fail greatly can ever achieve greatly.
~ Robert F. Kennedy

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